Xenovue LLC
Last Updated: May 19, 2026
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1. Acceptance of Terms
By accessing or using this website, purchasing digital products, subscribing to content, enrolling in programs, accessing elements of the Xenovue LLC Proprietary System, or otherwise engaging with services provided by Xenovue LLC (“Company,” “we,” “us,” or “our”), you agree to these Terms of Service (“Terms”).
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For purposes of ownership, enforcement, protection, licensing, transfer, and restructuring of intellectual property rights, Company and its current or future parent entities, holding companies, subsidiaries, and affiliates shall be deemed a single contracting party.
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navaroAI is an educational platform, brand, project, or service created and operated by Xenovue LLC. References in these Terms to the Company’s website, content, products, platforms, services, newsletters, digital products, materials, and offerings include navaroAI unless otherwise stated.
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If you do not agree to these Terms, you must not use our website, content, or services.
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If you enter into a separate written agreement with the Company, including but not limited to a Master Services Agreement, Master System License Agreement, Consultant License Agreement, or other signed agreement, that written agreement shall control in the event of any conflict with these Terms.
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Continued use of the website or services constitutes acceptance of any updates to these Terms.
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Definitions
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“Xenovue Proprietary System” means the intellectual property, methodologies, frameworks, models, operational toolkits, templates, worksheets, terminology, and implementation structures developed by Xenovue LLC.
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“Xenovue AI Direction Operating System™” means the structured organizational methodology developed by Xenovue LLC that helps organizations establish and manage direction as artificial intelligence adoption emerges across teams and operations.
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“System Materials” means any documents, digital products, toolkits, templates, worksheets, frameworks, models, training materials, or other resources provided by the Company that form part of the Xenovue Proprietary System.
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2. Scope of Offerings
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The Company provides:
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• Educational content, including newsletters and Substack content
• Digital products, including templates, toolkits, spreadsheets, checklists, and downloadable materials
• Fractional COO consulting services
• System design and implementation services
• Consultant certification programs
• Operational and governance frameworks
• Educational and operational platforms, including navaroAI, related to artificial intelligence adoption, governance, compliance awareness, responsible technology use, and organizational operations
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The Company’s educational platforms and materials are designed to support organizational learning, operational planning, AI adoption, governance awareness, and responsible technology use. They are not a substitute for legal, financial, tax, regulatory, or other licensed professional advice.
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Professional services are governed by separate written agreements where applicable.
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3. No Professional Advice
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Website content, newsletters, downloadable materials, digital products, educational platforms, and general educational products are provided for informational and educational purposes only.
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Nothing on this website, within digital products, through navaroAI, or within any general educational materials constitutes legal, tax, financial, regulatory, or professional advice.
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No attorney-client, advisory, fiduciary, or licensed professional relationship is created by use of website content, access to navaroAI, purchase of digital products, subscription to content, or use of free materials.
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Purchasing a digital product, subscribing to content, or accessing free materials does not create a consulting, advisory, or client relationship with the Company unless a separate written agreement is signed.
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Professional services provided under a signed Master Services Agreement or other written agreement are governed exclusively by that agreement.
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4. Compliance & No Guarantee of Outcome
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Our materials may address regulatory, compliance, governance, artificial intelligence, or operational topics.

However:
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• Laws vary by jurisdiction and industry
• Regulatory standards evolve
• Applicability depends on your specific circumstances
• Regulatory, legal, technical, and industry information may change over time

We make no guarantees regarding regulatory compliance, legal compliance, operational performance, business outcomes, financial results, or suitability for any particular purpose.

The Company does not guarantee that any content remains current, complete, or applicable after publication.

You are solely responsible for independent evaluation, implementation decisions, and professional review.

5. Use of AI-Assisted Tools
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The Company may use artificial intelligence-assisted tools to support research, drafting, summarization, content development, workflow design, administrative tasks, internal operations, product development, and service delivery.
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AI-assisted tools may be used in connection with website content, newsletters, educational materials, navaroAI resources, digital products, operational frameworks, templates, and other Company materials.
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While the Company may review materials before publication or delivery, AI-assisted outputs may contain errors, omissions, outdated information, incomplete analysis, or other inaccuracies.
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You are responsible for independently reviewing and validating any information, recommendation, template, resource, system material, or output before relying on it or implementing it in your organization.
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Nothing in the Company’s use of AI-assisted tools creates a warranty, guarantee, professional advice relationship, or obligation to independently verify your specific circumstances.
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6. Digital Products & Licensing
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Use of digital products, including single-entity scope limitations, is governed by our Digital Product License.
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Consultant and client-facing use is governed by our Consultant License Agreement where applicable.
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In the event of any conflict, the applicable license governs product usage rights
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If you enter into a Master Services Agreement or Master System License Agreement, those agreements govern services and system rights respectively.
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Nothing in these Terms grants ownership of the Xenovue Proprietary System, the Xenovue AI Direction Operating System™, navaroAI, or any related intellectual property.
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7. Subscriptions
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Subscriptions provide access to content for the duration of the selected billing period.
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You are responsible for managing cancellations prior to renewal.
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Subscription fees are non-refundable once the subscription period begins, except where required by applicable law.
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Discounts or promotional pricing do not expand intellectual property or license rights.
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8. Payments
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Payments may be processed through third-party providers, including Substack, Gumroad, or other platforms.

We are not responsible for third-party payment processor errors, outages, or policy decisions.

Digital Products
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Digital products are non-refundable once accessed or downloaded, except where required by applicable law.

Subscriptions
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Subscription fees are non-refundable once the subscription period begins, except where required by applicable law.

Chargebacks
Filing a chargeback or payment dispute may result in termination of access to content and revocation of applicable license rights.
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9. Third-Party Platforms
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Our content and products may be distributed through third-party platforms.

We are not responsible for:
• Platform outages
• Platform policy decisions
• Third-party data practices
• Service interruptions
• Changes to third-party terms, features, pricing, or availability

Use of third-party platforms is subject to their respective terms.

10. Affiliate Links and Sponsored Content
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Some website content, newsletters, resources, educational materials, tool recommendations, or platform materials may include affiliate links, referral links, sponsored placements, paid recommendations, or other commercial relationships.
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If you purchase, subscribe, or sign up through those links, the Company may receive compensation at no additional cost to you.

Any such relationships do not expand, modify, or create warranties, guarantees, endorsements, professional advice, or compliance assurances.

You are responsible for evaluating whether any third-party product, service, platform, software, or tool is appropriate for your organization.

Where required or appropriate, the Company may provide additional disclosures near specific affiliate links, sponsored content, or recommendations.

11. Privacy and Cookies
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Our collection, use, sharing, and handling of personal information is described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

By using the website, accessing navaroAI, subscribing to content, submitting information, purchasing products, or otherwise engaging with the Company, you acknowledge that you have reviewed those policies.

Use of third-party platforms, payment processors, newsletter tools, analytics providers, or embedded services may also be subject to those third parties’ privacy policies and data practices.

12. Intellectual Property
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All website content, branding, digital products, materials, methodologies, frameworks, models, operational toolkits, templates, worksheets, educational resources, navaroAI materials, and related intellectual property are components of the Xenovue Proprietary System, including the Xenovue AI Direction Operating System™, and are owned exclusively by Company.
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For purposes of ownership, enforcement, protection, licensing, transfer, and restructuring of intellectual property rights, Company and its current or future parent entities, holding companies, subsidiaries, and affiliates shall be deemed a single contracting party.

You may not:
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• Reproduce, distribute, modify, create derivative works, or publicly display any content except as expressly permitted under the applicable license
• Create derivative commercial frameworks
• White-label materials
• Represent yourself as an authorized partner, affiliate, franchisee, or certified implementer without proper license
• Use materials to provide consulting services without proper license
• Use navaroAI materials, Company materials, or System Materials to build, train, market, or sell competing products, services, frameworks, or platforms except as expressly permitted under a written agreement or applicable license

13. User Conduct
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You agree not to:
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• Violate applicable laws
• Infringe intellectual property
• Misuse licensed materials
• Reverse-engineer proprietary materials
• Misrepresent affiliation with the Company
• Circumvent access controls, payment requirements, license restrictions, or subscription limits
• Use Company materials in a manner that is misleading, unlawful, deceptive, or harmful to third parties

14. Accessibility
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The Company aims to make its website and digital materials reasonably accessible and usable.

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If you experience difficulty accessing any part of the website, content, navaroAI materials, or digital products, please contact us at engage@xenovue.com and we will make reasonable efforts to provide the information or assistance you need.
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The Company does not warrant that all content, third-party platforms, downloads, or embedded tools will be fully accessible at all times, particularly where access depends on third-party systems or user-specific technology.
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15. Limitation of Liability
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Use of the website and materials is at your own discretion and risk.
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For avoidance of doubt, liability relating to Digital Products is governed by this Section in conjunction with the applicable Digital Product License.
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To the maximum extent permitted by law:
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Company’s total liability shall not exceed:
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• For Digital Products: the amount paid for that product
• For Subscriptions: fees paid in the preceding twelve (12) months

Company shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages.

16. Indemnification
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You agree to indemnify and hold harmless Company and its current or future parent entities, holding companies, subsidiaries, and affiliates from any damages, liabilities, losses, or expenses arising from:
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• Your misuse of materials
• Your violation of these Terms
• Your implementation decisions
• Your violation of any applicable license
• Your reliance without professional review
• Your use of Company content, digital products, navaroAI materials, or System Materials in your organization or with third parties
• Your use of third-party tools, platforms, or services referenced by the Company

17. Termination
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We reserve the right to suspend or terminate access to website content, subscriptions, digital products, navaroAI materials, or other

Company offerings if you violate these Terms or any applicable license.

Termination does not entitle you to refund.

Termination does not limit the Company’s ability to enforce intellectual property rights, license restrictions, payment obligations, confidentiality obligations, or any other rights that by their nature should survive termination.

18. Dispute Resolution; Arbitration
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Any dispute arising out of or relating to these Terms shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
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Arbitration shall occur in the State of Washington.
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Each party waives:
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• Jury trial
• Participation in class actions
• Representative proceedings

Proceedings shall be confidential.

Each party shall bear its own legal fees unless otherwise determined by the arbitrator.

Notwithstanding the foregoing, Company and its current or future parent entities, holding companies, subsidiaries, and affiliates may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.

19. Governing Law
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These Terms are governed by the laws of the State of Washington.
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The version in effect at the time of your use or purchase governs that use or purchase.

20. Assignment & Corporate Restructuring

Company may assign these Terms, transfer ownership of intellectual property, or restructure into a parent entity, holding company, subsidiary, or affiliated entity without user consent.

Any successor entity shall automatically assume all rights and obligations of Company under these Terms.

Such restructuring does not modify user rights or license scope.

21. Modifications
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We may update these Terms at any time.
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Continued use of the website or services constitutes acceptance of any updates.
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Participation in licensing, certification, or membership programs is governed by separate written agreements, which may include defined terms and renewal structures.

22. Contact
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For questions regarding these Terms:
engage@xenovue.com

© 2026 Xenovue LLC. All rights reserved.